VIBBA Annual Meeting

Thursday, April 4, 2019
Hilton Doubletree Hotel
South Burlington, VT

We are looking forward to seeing you at our Annual Meeting of Membership just prior to the start of the Vermont Tourism Summit.

Members in good standing (2019 dues paid) are invited to attend at no charge.  Just send a quick note of registration to info@vermontwaytostay.com to let us know the name of your inn and the names of those attending from your property.

Non-Members are may also attend for a fee of $50 per person which will be applied to your 2019 dues should you choose to join the Vermont Inn and Bed & Breakfast Association.  Please register by clicking the Paypal Registration Link here:

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Tentative Agenda:

  • 8:00  Registration & Coffee
  • 8:30  Welcome & Introductions
    • Tim Piper – President, VIBBA; Partner, Hearthside Group
  • 8:45    VIBBA Business Meeting
    • Treasurer’s Report – Jack Orlando, VIBBA Treasurer; Innkeeper, The Inn at Ormsby Hill
    • Membership Report – Brian Mulcahy, VIBBA Director; Innkeeper, Rabbit Hill Inn
  • 9:00   The Five-Star Experience: Elevating Guest Communications
    • E Scot Fuller-Beatty, Think Reservations
    • The guest communication landscape has changed. With over 80% of lodging reservations being made online, it is vital to have solid communication operations in place for your business to survive. New technology has enabled us to now have the ability to communicate with guests in a personal, yet often automated, manner. Join E Scot Fuller-Beatty, Sr. Account Manager at ThinkReservations and Innkeeper/Owner of The Chadwick Bed & Breakfast in Portland, Maine, as he teaches, step-by-step how you can start to implement the tools that will help your customers find you and keep coming back for more!
  • 10:00   Vermont Department of Tourism and Marketing Update
    • Wendy Knight, Commissioner, VT Dept. of Tourism & Mktg.
  • 10:45  Unlicensed Short Term Lodging Properties
    • Tim Piper – President, VIBBA; Partner, Hearthside Group
    • Ronda Berns, Vice President, VT Chamber of Commerce
    • Update on legislative activity pertaining to unlicensed short term lodging
  • 11:30   Innkeeper to Innkeeper Q&A
    • An interactive discussion to seek advice or insight from other Innkeepers. Bring your questions and offer your experiences!
  • Noon  Head off to the Vermont Tourism Summit 

Looking forward to seeing you there!